Epic Housing > About us > Jobs with EPIC

Based in Bentilee Stoke-on-Trent, we are a community based provider of social housing with a difference. 

Empowering People Inspiring Communities Ltd offers an excellent benefits package including 28 days Annual Leave, Flexible Working, Pension, and professional development opportunities.

Please see our current job vacancies below.


Administration Assistant
£15,000 p.a.
Permanent, 35 hours per week.


We are seeking an experienced Administration Assistant to join our existing team to provide a high quality, effective and responsive administrative support service.  In particular, this role is responsible for the administration support to our Asset Manager and wider Housing Team.  The successful candidate will provide reception cover, dealing with the general public both face to face and over the telephone answering queries and logging and ordering repair requests.  In addition, the candidate will be responsible for our waiting list ensuring initial enquiries and housing applications are dealt with appropriately.


The successful candidate will be expected to have an understanding of working in a customer focused environment and have:

  • Previous experience of working in a busy office.

  • Excellent computer skills including MS Word and Excel at an intermediate level.

  • Excellent verbal and written communication, demonstrated by appropriate level of education.

  • Excellent team working abilities.

  • A systematic approach to work with the ability to organise themselves and others.

  • Ability to plan, prioritise and meet defined targets.


How to Apply:

For further information contact Lisa Dulson, Executive Assistant on 01782 222369 or l.dulson@epichousing.co.uk or alternatively you can download the application pack below:


Job Description

Person Specification

Application Form

Fair Service Monitoring Form


The closing date for all applications is 9am, Monday 21st August 2017.  Interviews will be held on Thursday 7th September 2017.