We hold regular coaching sessions that we invite all of our unemployed applicants to attend.
First we will arrange a convenient time to visit you where you currently live to find out a bit more about your housing circumstances and complete an application form with you. At this visit we will take copies of some form of identity (such as passport, identity card or driving licence), two recent proofs of your current address, proof of your National Insurance Number and proof of your income (such as a benefits letter). We will need similar information for everyone aged over 18 that is going to be housed with you.
Following the home visit, we’ll book you to see one of our friendly coaches, who will see you individually for a minimum of three sessions to talk about your life aspirations and goals and explore with you a bit more about how you will furnish your new home and manage your money.
Once you had a home visit and a minimum of three coaching sessions, we can then see if we can accept you on to our waiting list for a home.
Once you have been accepted for housing, we offer any properties that become empty in date order of when a customer first contacts us for housing. We will text you when we have a property available for you, and give you opportunity to view the property before you decide whether you would like to accept it. You can reject up to 2 offers of accommodation from us, after which your application will be cancelled.
Once you have an accepted an offer, we will let you know when the property will be ready for you to move in, and ask you to come into the office to sign the tenancy agreement and get the keys. You can then move into your new home.