Give us your feedback


We are committed to provided a first class service and we understand that to do so we must continually seek your views and ensure that our services reflect your desires. So we'd like to encourage you to give us as much feedback as possible.

Compliments and Complaints

Maybe all you want is to let us know through a compliment or a complaint where our services do and don't match your expectations.

Click here to send us a Compliment or Complaint online

For further information on giving us compliments and complaints, you can view our PDFCustomer Care & Complaints Policy.

Getting Involved

Maybe you'd like to get more actively involved in improving our services, by attending a focus group or our Service Improvement Panel, which meets every quarter to discuss our services and how we can improve them.

Click here to Get Involved online

For further information on how you can get involved with us, you can view ourpdfResident Involvement Policy, and you can find out about how you can have more of a say in what EPIC does in Becoming a Board member.

Whatever you'd like to tell us, we're always happy to listen.



email: mailbox@epichousing.co.uk   phone: 01782 252575   fax: 01782 252571 Empowering People Inspiring Communities Ltd
131-141 Ubberley Road, Bentilee, Stoke on Trent, ST2 0EF
Company no: 3333405   Vat Reg no: 832 165 739   Charity no: 1118644
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