You can use this section of the site to access any of the services available to tenants. Click on the links on the left to find the service you require.
Make a payment
Ways to pay your rent.
Report a repair
Ways to report a repair to us.
Dealing with anti-social behaviour
Advice on dealing with anti-social behaviour.
Make a request to carry out alterations to your property or to keep a dog.
Help with your tenancy
Learn about how we manage our tenancies.
Help with your money
Advice on how to manage your money
Transfers and mutual exchanges
Request a transfer to another of our properties.
Leaving your home
Ending your tenancy.
Give us your feedback
We are keen to hear from you, find out how.
Download EPIC's new Tenants Handbook.
Local Standards and Our Performance
Download our Local Standards which set out the service that you can expect from us and measure our performance.
Policies and Publications
A list of all our current policies that may be of interest to our customers are available to download.
A range of useful information leaflets available to view and download.