Customer Reward Scheme Launched

Wednesday 28th January 2015

In December 2014 we launched our new Customer Reward Scheme which is designed to reward tenants who have had no breaches of their tenancy agreement in the past 12 months. A total of 443 customers were eligible for the reward in its first year.

£50 Love2shop vouchers have been handed out to eligible tenants since Monday 8th December 2014. If you are eligible, and you still haven’t collected your vouchers, you have up until 4:00pm on Friday 30th January 2015 to collect them from our office on Ubberley Road.

You can find out where the vouchers can be used by clicking here - l2s-voucher-retail-list.pdf

If you missed out on the vouchers this year, or if you were an assured shorthold tenant and weren’t eligible in 2014, the Customer Reward Scheme is something we plan to do on an annual basis. To be eligible for vouchers in 2015 you will need to ensure:

  • You are an Assured Tenant before 1st November 2015.
  • There have been no proven breaches of your tenancy agreement. Breaches of your tenancy agreement can include leaving unwanted furniture/rubbish in communal areas, causing nuisance to your neighbours or not clearing dog fouling from the garden.
  • You do not have action being taken against you for rent arrears and that your rent account has less than £50 arrears on 1st November 2015.

If you would like to receive updates about our Customer Reward Scheme, or any other news about EPIC, please sign up to our newsletter by visiting our home page.

Our General Waiting List has reopened!

Posted by chrispanting on April 11, 2019

Our General Waiting List has reopened! We are now accepting applications for 1 and 2-bedroom flats in the Bentilee area. Rents start from around £60 per week (£260 per calendar month).

Easter opening hours 2019

Posted by geoffsymcox on April 10, 2019

Please note - the office will be closed on the following Public Holidays: 19th April - Good Friday 22nd April - Easter Monday 6th May - Bank Holiday 27th May - Bank Holiday For any EMERGENCY repairs please call 0800 694 0434

Rent2Buy Waiting List Open!

Posted by GemmaTurton on January 21, 2019

Applications for our Rent2Buy properties are open – please visit www.northstaffsrenttobuy.co.uk to apply and view current vacancies.

Christmas Opening Hours and Contact Arrangements

Posted by GemmaTurton on December 14, 2018

We will be closing for Christmas at 1pm on Monday 24th December and re-open at 9am on Wednesday 2nd January (phone lines only). Reception will open as normal on Thursday 3rd January at 9am. Please read on to find out what to do in an emergency over the Christmas period ...

General Waiting List Closed

Posted by chrispanting on October 5, 2018

Due to an increase in demand for our homes and fewer vacant properties becoming available, we have decided to close our General Waiting List until January 2019. In the meantime you can leave your email address on our website and we will contact you when the list is reopened. Applications for our Rent2Buy properties are unaffected – please visit northstaffsrenttobuy.co.uk to apply and view current vacancies.