Fire Safety at EPIC

Wednesday 12th July 2017

Further to the recent fire at a block of flats in Grenfell Tower, London, we would like to assure all of our tenants that we have undertaken a review of our fire safety arrangements and practices to ensure your safety and the safety of our properties.  As a result the Senior Management Team will be recommending that hard wired smoke alarms are installed in all of our 6 block communal areas as a matter of priority.  We would also like to confirm that we have no properties with the type of cladding used on the Grenfell Tower. 

To reassure you all, we can confirm that the following fire safety measures are in place:

  • Each block with a communal area is fire risk assessed. The last fire risk assessments were completed in November 2016 and the next ones have been brought forward to August 2017.
  • We complete an annual check to the gas system to each property.
  • We are part way through completing a programme of electrical testing to the flats.
  • We fit cookers free of charge to ensure that they have been installed correctly.
  • We display no smoking signs and fire exit signs at relevant points in the communal areas.
  • We fit smoke detectors in each property; these are tested annually at the same time as the gas service.
  • There is emergency lighting to the communal areas of blocks of 6 flats, which is tested annually, by a specialist contractor and last competed in March 2017. The lighting is approximately 15 years old and considered by our contractor to be in good condition.
  • The bedroom windows meet the requirements of a secondary means of escape (more than 0.33m2 in opening area) if escape is not possible from the front door.
  • The annual gas check requests the operative to assess the properties for any tenant installed works or electrical sockets which may be a cause of concern, for example broken or scorched sockets. The assessment also assesses the condition of the property as a whole and does identify any problems with the condition of the property. Any suspicion of tampering with meters is reported to the energy suppliers and the Police.

In addition we are currently in the process of organising a pilot stock condition survey and a review of fire safety is included in the specification. 

The above measures are only effective however, if all tenants comply with their responsibilities, including allowing us access once a year to undertake the Gas Safety check and annual check of your smoke alarm and ensure that you do not use the communal areas to store furniture or any other flammable objects.

If any tenants are concerned about fire safety in their home then please contact us on 01782 252575 and we will be happy to discuss your concerns.

Rent2Buy Waiting List Open!

Posted by GemmaTurton on January 21, 2019

Applications for our Rent2Buy properties are open – please visit to apply and view current vacancies.

Christmas Opening Hours and Contact Arrangements

Posted by GemmaTurton on December 14, 2018

We will be closing for Christmas at 1pm on Monday 24th December and re-open at 9am on Wednesday 2nd January (phone lines only). Reception will open as normal on Thursday 3rd January at 9am. Please read on to find out what to do in an emergency over the Christmas period ...

General Waiting List Closed

Posted by chrispanting on October 5, 2018

Due to an increase in demand for our homes and fewer vacant properties becoming available, we have decided to close our General Waiting List until January 2019. In the meantime you can leave your email address on our website and we will contact you when the list is reopened. Applications for our Rent2Buy properties are unaffected – please visit to apply and view current vacancies.

Office Opening Hours

Posted by GemmaTurton on October 5, 2018

We have decided to close our Reception on Wednesdays, so we can communicate with the increasing number of customers now contacting us via email. You can still contact us by phone on this day (from 9am to 1pm) or anytime via or by selecting contact us at the bottom of the page. Our other opening hours are unaffected. For EMERGENCY repairs please call 08006 940434.

Stock Condition Survey

Posted by GemmaTurton on September 4, 2018

From September onwards we will be using a specialist company to check the condition of around a third of our properties. This survey is important as it will help us determine the future investment needs of our housing stock. If chosen, we do need access to your home as this will enable us to keep improving our service. It would also be helpful because, to get accurate results, we require a representative sample of properties. Further and more detailed information will be provided by our contractor in due course.