Our Opening Hours are Changing

Monday 23rd October 2017
Our Opening Hours are Changing

From 1st November 2017 our opening hours are changing as follows:

Monday 9am to 5pm

Tuesday 9am to 1pm

Wednesday 9am to 1pm

Thursday 9am to 1pm

Friday 9am to 4pm

On Tuesday and Thursday afternoons we will still be responding to enquiries through our website and emails to mailbox@epichousing.co.uk.  Even after these changes we will have longer opening hours than most other local housing organisations.  At all times you will still be able to log emergency repairs by calling our main number 01782 252575 or 0800 694 0434.

These changes will enable us to prepare for the new systems we are introducing next year which will allow you to manage your tenancy online, from reviewing your balance, viewing a rent statement through to tracking a repair.

 

Reception Closed For Training

Posted by chrispanting on October 28, 2019

To help implement our new IT systems, our reception will be closed for staff training on Wednesdays from 6th November to 4th December inclusive. From Wednesday 11th December we will revert to our normal opening hours. For any urgent matters please call 01782 252575.

New 'Rent to Buy' Property Listing - Leek

Posted by tworsdall on October 11, 2019

A recently acquired three bedroom semi detached house located in a popular and convenient location has become available for the Rent to Buy scheme. Please read the full post for further information and how to apply for the Rent to Buy scheme.

Fire Safety

Posted by tworsdall on September 20, 2019

Following a review of our fire safety policies and processes, we are making a number of changes affecting properties in our ‘six-block’ flats. For customers living in this type of property please note the following information:

Rent To Buy With Epic

Posted by chrispanting on July 2, 2019

Are you a first time buyer looking for an affordable way into home ownership? Our compelling Rent to Buy scheme may be just what you're looking for! The program continues to be extremely popular, with properties in Stoke-on-Trent, Newcastle-under-Lyme and the Staffordshire Moorlands.

Bentilee In Bloom

Posted by tworsdall on May 24, 2019

Moss Green Resident Association & Brookhouse & Ubberely Village Forum in partnership with EPIC Housing would like to invite all keen gardeners to enter the Best Kept Garden in Moss Green and Bentilee.