Our Opening Hours are Changing

Monday 23rd October 2017
Our Opening Hours are Changing

From 1st November 2017 our opening hours are changing as follows:

Monday 9am to 5pm

Tuesday 9am to 1pm

Wednesday 9am to 1pm

Thursday 9am to 1pm

Friday 9am to 4pm

On Tuesday and Thursday afternoons we will still be responding to enquiries through our website and emails to mailbox@epichousing.co.uk.  Even after these changes we will have longer opening hours than most other local housing organisations.  At all times you will still be able to log emergency repairs by calling our main number 01782 252575 or 0800 694 0434.

These changes will enable us to prepare for the new systems we are introducing next year which will allow you to manage your tenancy online, from reviewing your balance, viewing a rent statement through to tracking a repair.

 

Stock Condition Survey

Posted by GemmaTurton on September 4, 2018

From September onwards we will be using a specialist company to check the condition of around a third of our properties. This survey is important as it will help us determine the future investment needs of our housing stock. If chosen, we do need access to your home as this will enable us to keep improving our service. It would also be helpful because, to get accurate results, we require a representative sample of properties. Further and more detailed information will be provided by our contractor in due course.

Visit our new Rent2buy Website!

Posted by HousingDirector on April 13, 2018

Visit our new website at www.northstaffsrenttobuy.co.uk to register for our new exciting scheme that helps you save to buy a home over 5 years!

Changes over the Easter Period

Posted by HousingDirector on March 26, 2018

We are installing a new computer system during Easter week ... this mean we will be operating a limited service. Please read on for further details ...

Our First Rent to Buy Property Now Let

Posted by HousingDirector on January 22, 2018

We have now let the first of many properties that will be available through our exciting new Rent to Buy Scheme.

Property to Let - 3 Bedroom End Terrace in May Bank, Newcastle for only £400 pcm.

Posted by HousingDirector on January 10, 2018

We have this excellently located 3 bedroom terrace ready to let now in May Bank, Newcastle. If you would be interested in renting this property, please read on ...