Customer Reward Scheme 2015

Monday 18th January 2016

In December 2014 we launched our customer reward scheme and we are delighted to announce that this continued into 2015. By now you should have been notified whether you are one of the lucky 528 tenants in line for the reward scheme. To be eligible for the reward scheme the rules are very simple:

  • You have successfully completed your probationary tenancy and become a full assured tenant with EPIC by the end of October 2015.
  • You’ve kept your rent payments up to date.
  • You’ve not breached your tenancy in any other way over the last year.

We are delighted that 19% more customers than last year were eligible for the reward by simply keeping to their tenancy conditions. The reward scheme is our way of saying thank you and was presented in a gift card format which can be used in a wide range of retailers.

Unfortunately we have been forced to reduce the value of the reward for 2015 to £25. This reduction is due to the 1% rent reduction every year for the next 4 years starting in April 2016 as per government policy. The new government policy will save EPIC customers around £35 in the first year of reductions and after 4 years this will rise to around £140 per year.

We will write to you later this quarter and at least a month before the new rents take effect with details of your new payments.  

 

Our General Waiting List has reopened!

Posted by chrispanting on April 11, 2019

Our General Waiting List has reopened! We are now accepting applications for 1 and 2-bedroom flats in the Bentilee area. Rents start from around £60 per week (£260 per calendar month).

Easter opening hours 2019

Posted by geoffsymcox on April 10, 2019

Please note - the office will be closed on the following Public Holidays: 19th April - Good Friday 22nd April - Easter Monday 6th May - Bank Holiday 27th May - Bank Holiday For any EMERGENCY repairs please call 0800 694 0434

Rent2Buy Waiting List Open!

Posted by GemmaTurton on January 21, 2019

Applications for our Rent2Buy properties are open – please visit www.northstaffsrenttobuy.co.uk to apply and view current vacancies.

Christmas Opening Hours and Contact Arrangements

Posted by GemmaTurton on December 14, 2018

We will be closing for Christmas at 1pm on Monday 24th December and re-open at 9am on Wednesday 2nd January (phone lines only). Reception will open as normal on Thursday 3rd January at 9am. Please read on to find out what to do in an emergency over the Christmas period ...

General Waiting List Closed

Posted by chrispanting on October 5, 2018

Due to an increase in demand for our homes and fewer vacant properties becoming available, we have decided to close our General Waiting List until January 2019. In the meantime you can leave your email address on our website and we will contact you when the list is reopened. Applications for our Rent2Buy properties are unaffected – please visit northstaffsrenttobuy.co.uk to apply and view current vacancies.